Your subscription¶
Manage the plan you pay for FairBooks, view your billing status, and update your payment method.
This page is about you paying FairBooks. It is separate from getting paid on invoices, where your customers pay you. Connecting Stripe to accept invoice payments does not affect your subscription, and subscribing to FairBooks does not affect how you get paid.
FairBooks is currently in limited private testing.
Plans and pricing¶
Each organisation has its own subscription:
| Plan | Price | Notes |
|---|---|---|
| Monthly | $10 / month | Billed each month. |
| Yearly | $100 / year | About two months free compared with monthly (save $20). |
Both plans include the same features, including unlimited invoices and quotes, BAS and profit reports, recurring invoices, and team collaboration.
Your free trial¶
New organisations start with a 14-day free trial. You have full access during the trial without entering any payment details.
If you subscribe while you are still on the trial, you are not charged straight away. Your first payment is taken when the trial ends, so you keep the rest of your free days.
Who can manage billing¶
Only the organisation Owner can subscribe, change plans, or manage payment details. Other members see a note that only the organisation owner can manage billing. If you need billing changed, ask your organisation's owner.
Subscribing¶
- Go to Settings → Billing.
- Choose the Monthly or Yearly plan.
- Follow the checkout to enter your payment details and confirm.
After checkout you are returned to the Billing tab with a confirmation. If you close the checkout without finishing, nothing is charged and you can subscribe again at any time.
Managing your subscription¶
Once you are subscribed, use Manage Subscription on the Billing tab to open the Stripe customer portal. From there you can:
- Update your card or payment method
- View your billing history
- Cancel your subscription
Understanding your billing status¶
The Billing tab shows your current status:
| Status | What it means |
|---|---|
| Trialing | You are on your 14-day free trial. The tab shows how many days remain. |
| Active | Your subscription is running. The tab shows your plan and your next billing date. |
| Payment failed | A payment did not go through. Update your payment method to keep your subscription running. You keep access during a short grace period. |
| Cancelled | Your subscription has ended. |
If a payment fails¶
If a scheduled payment does not go through, your status shows Payment failed. You keep access during a grace period, so there is time to fix it. Click Update Payment Method to open the Stripe portal and add a working card.
If your subscription is cancelled¶
If your subscription is cancelled and not renewed, the app locks to an export-only mode. You cannot use FairBooks normally, but you can still sign in and download your records so you have them for the ATO.
This export window stays open for 12 months from cancellation. Resubscribing at any time restores full access. For how long records are kept and how to export them, see Data and record keeping.
Note
Do not rely on cancellation to delete your data. Cancelling ends your subscription and starts the export-only window; it is not a request to erase your records.
Demo organisations¶
Billing is not available in demo organisations. To subscribe, sign up for a real account.