Getting paid on invoices¶

Set up the ways your customers can pay you, and choose which invoices accept online payment.

This page covers how customers pay you for the invoices you send. It is separate from your own FairBooks subscription, which is covered under Your subscription.

Where to add your payment details¶

Go to Settings → Payments. From here you can add:

• Bank details for direct transfer
• PayID for instant bank-app payments
• A custom payment link (for example Wise or PayPal)
• Stripe card payments, if you connect a Stripe account

You can offer any combination of these. Most sole traders add their bank details and, optionally, connect Stripe for card payments.

Bank details¶

Add your account so customers can pay by direct transfer. These fields appear in the Payment Details block on your invoices:

PayID¶

If you have a PayID registered with your bank, add it so customers can pay you instantly from their banking app. You can add:

• PayID Email, or
• PayID Phone (for example 0412 345 678).

Custom payment link¶

If you use a service like Wise or PayPal, add a custom payment link:

• Payment URL: the link customers follow to pay you (for example https://wise.com/pay/your-link).
• Button Label: the text shown on the button. If you leave this blank, it shows as Pay Online.

The custom link appears on invoices where online payment is enabled. If you have also connected Stripe, both options are shown.

Card payments with Stripe¶

To let customers pay by credit or debit card, connect your own Stripe account. FairBooks charges no platform fee on top, and payouts go straight to your Stripe account. See Accepting card payments with Stripe for the full setup.

Turning on online payment for an invoice¶

Online payment is opt-in per invoice. It is not automatically on for every invoice, even after you connect Stripe or add a custom link.

1. Create or edit an invoice.
2. Tick Online payment.
3. Send the invoice.

Invoices with online payment enabled include a payment button (Stripe card payment and/or your custom link). Invoices without it still show your bank details and PayID, so customers can always pay by transfer.

What your customer sees after paying¶

When a customer finishes at the payment page, they land on a short result page:

• Payment Successful: their payment went through and the invoice is marked as paid. FairBooks confirms the payment before showing this, which can take a moment.
• Payment Cancelled: they closed the payment page without paying. No charge was made, and they can use the payment link in their email to try again.
• Already Paid: the invoice had already been paid, so no further action is needed.

For Stripe card payments, a paid invoice updates to Paid automatically and records the paid date, which is used for your BAS calculations.

Payment reminders¶

FairBooks can email reminders for unpaid invoices. Reminders are configured under Settings → Invoices, in the Payment Reminders section (not under Business details).

1. Go to Settings → Invoices.
2. Under Payment Reminders, turn on Enable automatic reminders.
3. Add reminder days for before due date, after due date, or both.

Each reminder day can be set between 1 and 90 days. For example, you might send a reminder 3 days before the due date and again 7 days after it. Reminders are sent automatically to invoices that are still unpaid.

What's next?¶

• Accepting card payments with Stripe
• Creating invoices
• Your subscription