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Accepting card payments with Stripe

Connect your own Stripe account so your customers can pay their invoices by card.

This is about getting paid by your customers. It is not how you pay for FairBooks. Your FairBooks subscription is handled separately under Your subscription.

You own your Stripe account

When you connect Stripe, you connect your own Stripe account. Card payments and payouts go directly to you, and FairBooks charges no platform fee on top. Stripe's own processing fees still apply, as set out in your Stripe account.

Connecting Stripe

  1. Go to SettingsPayments.
  2. Under Online Payments, click Connect Stripe Account.
  3. Complete Stripe's onboarding steps. You are taken to Stripe to verify your identity and set up payouts.
  4. When you return, FairBooks shows Stripe Connected.

If onboarding is incomplete

If you leave Stripe's onboarding partway through, the Payments tab shows Onboarding Incomplete in amber. Your account is linked, but it cannot accept payments yet.

To finish, click Complete Stripe Setup and work through Stripe's remaining steps. Once Stripe has everything it needs, the status changes to Stripe Connected.

Turning on online payment per invoice

Connecting Stripe does not switch card payments on for every invoice by itself. Online payment is opt-in per invoice:

  1. Create or edit an invoice.
  2. Tick Online payment.
  3. Send the invoice.

Invoices with online payment enabled include a Pay Now button. When a customer pays by card, the invoice is marked Paid automatically and the paid date is recorded for your BAS calculations. For the full customer experience and other ways to get paid, see Getting paid on invoices.

Managing your connection

Once connected, the Payments tab gives you two actions:

  • Open Stripe Dashboard: opens your Stripe account in a new tab to view payments and payouts.
  • Disconnect: unlinks your Stripe account from FairBooks.

Warning

If you disconnect Stripe, your invoices stop accepting online card payments. Your bank details, PayID, and any custom payment link stay in place, so customers can still pay you by transfer.

Note

Stripe Connect is set up at the organisation level. Everyone in your organisation shares the same Stripe connection.

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